Wednesday, February 24, 2010

What is the Best Question?

And then he offered, "The value people like you bring to our table is not only asking good questions, but helping us ask the right questions. And, I've noticed that the questions I want to ask as CEO of a big organization are quite different then the questions I asked as I was moving up through the ranks. And sometimes, I forget that and fall into old scripts."

Give me an example, I asked.

"Well, when I check in with a tactical question... "is the report completed?" for example, I get a tactical response- yes or no. Not very high value. If I ask a strategic question... "how will this report move us toward our desired outcomes?" I get a higher level response. And the home run is when I ask a generative question... "what's the story we're making up about the data in this report?" That's when I get the best from my people."

So, what's the best question for you to be asking today?